There are times when a user logs in to their computer and they’re greeted with a notification that says they’ve logged in with a temporary profile. I usually see this most often with roaming profiles in a VDI environment (Citrix) but it also happens in a regular desktop environment with local domain profiles.


The Easy Fix (Try First)

The easy fix is to simply try renaming the user profile. Although this doesn’t work all of the time, it is the fastest way to fix the problem and allows you to simply transfer any shortcuts and documents to the newly created profile.

Step 1: Log in as administrator > Navigate to C:\Users and find the corrupted profile

Step 2: Right-click on the corrupted profile and rename. Simply add .old to the name and press enter.

test user temporary profile fix

Step 3: Restart the computer and log in with the corrupted user, cross your fingers and hope it works.

If it doesn’t work, no worries! We can simply move on to the next solution. If it does work, you can copy over any shortcuts, etc.. from the the old profile.


The Master Fix

The main fix requires that you work with the Registry Editor – please be careful with any changes that you make in the registry.

Step 1: Click on Start and type regedit  > Right-click and select Run as Administrator

Step 2: 

For Windows 7

In the registry editor, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProfileList

For Windows 8, Windows 10, and Windows Server

In the registry editor, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windowsnt\CurrentVersion\ProfileList

Step 3: Scroll down each key until you find the user with the corrupt profile – right-click and delete.

Step 4: When the Confirm Key Delete prompt comes up, click on Yes

Step 5: Follow steps 1 – 3 on The Easy Fix above

These steps should take care of the corrupt profile while allowing you to save any shortcuts and documents the user values.

Categories: Technology

Leonardo Alcantar

Leonardo earned his Bachelor’s degree in Computer Science from The College of St. Scholastica and graduated with the highest distinction (Summa Cum Laude). He is now in the process of earning his Master of Science in Digital Forensics. With a background in developing solutions for highly regulated fields, such as finance and healthcare – Leonardo is always learning and earning certifications along the way to increase the level of service he can offer.